The Challenge

As with any other medical center, Meritus has thousands of policies and guidelines to keep its operations in compliance with internal needs and regulatory agency requirements. These documents were stored on an internal intranet.

Keeping documentation up to date, collecting approval signatures, and simply searching for needed information all proved frustrating.

The Solution

“I would receive numerous phone calls asking where to locate a particular policy,” said Denise Appel, Policy and Procedure Coordinator at Meritus Medical Center.

“We had limited searching capability with our intranet. For approvals, rather than using interdepartmental mail, I went desk-to-desk to collect approval signatures to prevent documents from being lost in the process. Time was lost and frustration was high. We absolutely needed a better system.”

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Solutions & Support

MCN Stands Above and Beyond

MCN has stood out above and beyond in the industry when it comes to policy management and being able to evolve policy management at the corporate level for a very large institution. ATLANTA HOSPITAL AND CLINIC

Could Not Have Asked for a Better Experience

I just want to say how pleased we are that we selected MCN. Our team loves the software and working with our implementation specialist has been a pure pleasure. We could not have asked for a better experience. PACIFIC NORTHWEST HOSPITAL AND CLINICS

A True Asset

The chat and call support team have been amazing.... Every time I have contacted the help team, I am beyond happy with their education, explanations, and support. I have truly found the help team to be an asset. EAST COAST HEALTH SYSTEM

Superior to What We Had Before

With MCN, the ease of updating, importing, and making corrections is superior to what we had before. Now if a policy needs to be updated, leadership can easily make those updates. Tinesha Schell HealthAlliance Hospital

Light Years Ahead

With Policy Manager, MCN Healthcare has provided us a policy management system that’s light years ahead of what we had previously. Brenda Bell Poplar Bluff Regional Medical Center

Exactly What We Need

Our point of contact at MCN helped point us in the right direction and spoke to us about our challenges so we could tweak the whole rollout process to best fit our organization. Erin Meehan Christie Clinic

We Have Peace Of Mind

MCN Healthcare has been indispensable to our accreditation compliance efforts. With StayAlert!, we have peace of mind that our policies will always be up-to-date. Denise Appel Meritus Medical Center

Bridging Gaps

MCN Solutions has helped us bridge gaps in building compliant and efficient workflows.

Michelle Antonacci Christie Clinic